“Fibre rollouts succeed or fail at the planning stage. The cable is the easy part.”
Fibre does not appear overnight. Before we pull a single metre of cable, months of work happen behind the scenes: surveying, permitting, community engagement, supply logistics, and scheduling. Here is how we approach it.
Coverage planning
We begin with a density model — how many homes are in a given area, what is the likely take-up rate, and what infrastructure already exists (ducts, poles, exchange proximity). This tells us whether the economics of a neighbourhood rollout make sense.
Municipal engagement
South African rollouts require wayleaves from local municipalities before we can trench public land or attach to poles. This process can take weeks. We submit applications early, follow up regularly, and have legal escalation paths for municipalities that delay without cause.
Civil works and splicing
Once wayleaves are confirmed, our civils crews trench feeder routes, place conduit, and install street cabinets. Splicing teams follow to terminate the fibre and test loss budgets at each handover point before any customer drop is connected.
Customer installs
With backbone in place, we schedule installs in batches to keep technician travel time low. You will receive an appointment window, a technician ID, and a post-install confirmation. We do not ghost — if an appointment cannot be kept, we call before the window.
