Connect with Aimi.
Connect your
community.
High-speed fibre built for South African communities. Once you’re connected, getting help is as simple as asking Aimi.
Aimi Care — live
You talk.
Aimi handles it.
This is what an outage looks like with Aimi: reported in a sentence, dispatched to a local technician, resolved — all in the same conversation.
- Reported
- Dispatched
- Resolved
No tickets. No hold music. Just ask Aimi.
- My internet is down.
- I can see it — your line in Safubi Views dropped 4 minutes ago. Logging it now.
- Incident logged · #4821
- Sipho, your local technician, has picked it up. I'll message you the moment you're back.
- Technician on the way
- Thanks Aimi.
- Back online · 38 min
No tickets. Just people.
Once you're connected, tell Aimi what you need in your own words. Aimi keeps the conversation together, handles the next step and brings in the right person when needed. You can leave and return without explaining everything again.
Born here. Stays here.
The people who install and maintain Aimi are part of the communities we serve. When a visit is needed, the right local person receives the details before arriving at your door.
Neighbours bring neighbours.
When you bring a neighbour to Aimi, the referral commission goes to you through your portal. The value stays where the connection starts.
Aimi Care
Your Aimi line.
One ongoing conversation.
Ask about your installation, account, payment or connection. Report a problem, receive updates or request a call without starting from the beginning each time.
- When is my installation?
- My internet is down.
- Has my payment gone through?
- Please call me tomorrow morning.
Which Aimi package is right for my home?
General questions like this one are answered without signing in. Anything about your own line waits until you do.
See it before
you need it.
Short walkthroughs of the moments that matter — signing up, your portal, payments and getting help. Each one takes about a minute.
New walkthroughs land here as Aimi grows. Can’t find what you need? Just ask Aimi.
Choose how you connect.
Simple plans for the way you live.
Aimi Scroll
20 Mbps
per week
Stay in touch.
For the everyday closeness — the people, the chats, the small things that hold a day together.
Aimi Stream
40 Mbps
per week
Switch off in style.
For the slow evenings — stories, sound, and the world brought to your couch.
Aimi Share
80 Mbps
per week
For everyone, all at once.
For the full house — many voices, many lives, no one waiting their turn.
Aimi Play
150 Mbps
per week
Turn your game mode on.
For speed, competition, and split-second responses that keep you ahead.
Not sure which one?
Coverage
Is Aimi in
your area?
Search your address on the coverage map. If Aimi is available where you live, complete the Get Connected form and choose your plan.
The installer is local.
The referral pays you.
AND the growth happens where you are. That's the difference.